Eyelash Extension Service Policy

APPOINTMENTS 

Appointments can be made online, via telephone or whatsApp. We do not accept appointments made through social media. We have a right to cancel/replace an appointment if we do not receive the booking deposit within scheduled period.

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CANCELLATIONS & "NO SHOWS"

We strive to accommodate every client as much as possible, however we respectfully request at least 24 hours notice for any change/cancellation of your appointment.

"No Show" clients will be asked to pre pay full payments as against deposit towards their next visit when booking future appointments.

CONSULTATION

We offer free consultations for clients who wish to know more about their service. We are willing to address any questions you may have. 

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LATE ARRIVALS 

All services have a scheduled length of time and are designed for clients to get the most out of their treatment. We try to accommodate late arrivals however if you are over 30 mins late for your appointment we may not be able to carry out your service. 

CASH PAYMENTS

Payments of services are strictly by POS, Transfers or Cash.

REFUND POLICY

No refunds will be given for services rendered or products that have been purchased and paid for